How to complain about a strata title and/or body corporate

 

 

 

When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results

 

info@complaintline.com.au

 

Terms can be confusing.
This Queensland Government 'Home Ownership Fact Sheet' will help.

 

For disputes ...

 

ACT

 

ACT Civil & Administrative Tribunal (ACAT)

ACAT can help resolve some kinds of disputes under the Unit Titles (Management) Act 2011 and the Unit Titles Act 2001. For example, disputes about keeping a pet, the validity or merits of resolutions, the maintenance of common property.

Useful information:

 

 

NSW

 

Fair Trading NSW

 

Useful information:

 

QLD

 

Office of the Commissioner for Body Corporate and Community Management (BCCM)

The BCCM provides a range of information and services to those who live, invest or work in community titles schemes in Queensland. It provides information to the community about body corporate legislation. It can help you to understand your rights and obligations under the Body Corporate and Community Management Act 1997 (BCCM Act).

 

Useful information:

 

VIC

 

Victorian Civil & Administrative Tribunal

For disputes about the management and use of common property and areas within subdivided land, such as apartments or units. Formerly known as ‘body corporates’.

More here

 

WA

Strata guides (including disputes) on the Western Australian Government's Landgate site

 

Contact: info@complaintline.com.au

 

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