How to complain about a child care provider




When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results


Australian Children's Education & Care Quality Authority (ACECQA)


ACECQA is an independent national authority. One of its roles is to educate and inform the wider community about the importance of improving outcomes in children’s education and care. ACECQA guides the implementation of the National Quality Framework for Early Childhood Education and Care nationally and ensures consistency in delivery.


Contact options


Other useful information:


(1) Contact the service’s approved provider or

(2) Contact your state or territory regulatory authority
















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