How to complain about a funeral director or funeral home




When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results


Australian Funeral Directors Association (AFDA)


The AFDA is a national association of funeral directors, with members in every state and territory. It will take your complaint if it is about one of its members.


Contact options

Make a complaint

Other useful information:



You can also contact your state or territory office of Consumer Affairs or Fair Trading or Consumer Protection for advice on your options.




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