When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results
The Jewellers Association of Australia (JAA) is a national organisation that covers all areas of the jewellery industry - from manufacturing, wholesaling, distribution to retail. In the event of a dispute, the JAA has a nationwide system of dealing with customer complaints - including a JAA Information Hotline, which allows consumers to obtain information and assistance.
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