How to complain about a real estate agent or property valuer




When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results


Contact your state or territory office of Consumer Affairs or Fair Trading or Consumer Protection. See useful information and links below.




Residential tenancies




NSW Fair Trading

Contact options

Real estate agents 'rules of conduct'




Consumer Affairs

Contact options

Dealing with a real estate agent

Complaining about a real estate professional




Office of Fair Trading

Contact options

Property industry regulation




Office of Consumer and Business Services

Contact options

Consumer advice - complaints about real estate agents




Office of Consumer Affairs and Fair Trading

Contact options

Consumer information - complaints about real estate agents




Consumer Affairs Victoria

Contact options

Licensing of estate agents

Consumer information - buying and selling property




Consumer Protection Office

Contact options

Using a real estate agent

Real estate complaints



Real Estate Institute of Australia

Useful information:



Australian Property Institute

The Australian Property Institute (API) represents property professionals throughout Australia and overseas. API members include residential, commercial and plant and machinery valuers, property advisers, property analysts and fund managers, property lawyers, and property researchers and academics. API's primary role is to set and maintain standards of professional practice, education, ethics and professional conduct for it members and the broader property profession.

Useful information:








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