How a franchisee can complain about another franchising industry participant
When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results
Australian Competition & Consumer Commission (ACCC)
This is a mandatory industry code that applies to the parties to a franchise agreement. It deals with matters such as disclosure, agreement conditions, cooling-off periods, funds for marketing.
The dispute resolution procedure is set out in Part 4.
Other useful information:
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