When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results
The Australian Communications and Media Authority (ACMA) is responsible for the regulation of broadcasting, radio communications, telecommunications and online content. It administers complaint schemes for radio, TV and internet content.
Internet content means stored information accessed over the internet, including material on the World Wide Web (www), postings on news groups and bulletin boards, and files that can be downloaded via 'peer-to-peer' software. It doesn't cover ordinary email or information accessed in real time without previously being stored (e.g. chat services). It also can't be something that you simply do not like or that you just disagree with.
Complaintline has been run as a community service since 2000. Every effort is made to ensure that the information on this website is correct. Complaintline will not accept any responsibility for information which is inadvertently incorrect and/or where action has been taken as a result of the information on this site or any site it links to. More
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