When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results
VIC
The Dispute Settlement Centre of Victoria (DSCV)
The DSCV's service is free - it offers advice and tips for dealing with matters yourself.
The Centre also provides neutral, objective mediators to help you resolve disputes of any size or complexity. Here are just some of the issues it can help with: fences, trees and gardens, noise, body corporate issues, problems with people's behaviour, shared households, animal behaviour, parking and other issues relating to entry to your land.
Other useful information:
NSW
These Centres provide free mediation and conflict management services to help people resolve disputes. Funded by the NSW Government as part of the NSW Attorney General's Department, the services are confidential, voluntary, timely, easy to use - and provided throughout NSW.
Types of disputes the Centres handle: neighbours - fences, trees, noise, pets, children, access, music families - separating couples, extended families, parents and children, carers business - with clients, contractors, quality of/payment for work done civil and small claims matters workplace - relationships, non-industrial matters between and within communities - residential, school, social, business, service, sporting
Other useful information:
QLD
Dispute Resolution Branch, Department of Justice
Free and confidential mediation services are supplied by the Branch's dispute resolution centres. Most common issues dealt with:
Other useful information:
SA
Community Mediation Services provides free alternative dispute resolution Services, including mediation, to residents across South Australia who are involved in neighbourhood and community disputes. The mediation process encourages people who are in conflict to explore options together, to reach a mutually acceptable agreement. Services include: Animals, Behaviour, Encroachment, Fences and Boundaries, Landlord and Tenant, Noise, Property Damage, Personal family disputes, Retaining Walls, Storm Water, Strata Titles, Trees & Hanging Branches, Water Drainage
Other useful information:
TASMANIA
Useful information on the website of the Hobart Community Legal Service
Neighbouhood issues fact sheet put out by Legal Aid Tasmania
WESTERN AUSTRALIA
Useful information on the Legal Aid Western Australia site
Citizens Advice Bureau - Community Mediation
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