COMPLAINTLINE - how to complain and get results

How to complain about the safety of a consumer product

When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results

info@complaintline.com.au

Contact your state or territory office of Consumer Affairs or Fair Trading or Consumer protection for advice on your options

Useful information:

Product Safety Australia for product safety alerts, frequently asked questions, tips, myths and more
Product Safety Recalls Australia for recalls information
Australian Competition and Consumer Commission's product safety guide for businesses and legal practitioners. You can use the information in this guide to help you understand the new product safety obligations on businesses and to frame your complaint.

Contact: info@complaintline.com.au

Complaintline has been run as a community service since 2000. Every effort is made to ensure that the information on this website is correct. Complaintline will not accept any responsibility for information which is inadvertently incorrect and/or where action has been taken as a result of the information on this site or any site it links to. More