How to complain about the safety of a consumer product
When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results
Useful information:
- Product Safety Australia for product safety alerts, frequently asked questions, tips, myths and more
- Product Safety Recalls Australia for recalls information
- Australian Competition and Consumer Commission's product safety guide for businesses and legal practitioners. You can use the information in this guide to help you understand the new product safety obligations on businesses and to frame your complaint.
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