How to complain about a retirement village
When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results
Useful information:
ACT
Retirement Villages Industry Code of Practice
NT
Retirement Villages Code of Practice
QLD
State Government info about Retirement Villages, including dispute resolution
TAS
Retirement Villages Act 2004 (Part 2 - Rights of residents)
VIC
CAV's Good practice protocols for retirement village operators
WA
WA Fair Trading (Retirement Villages) Code Regulations 2014
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