When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results
The office of Inspector-General of Taxation (IGT) was set up in 2003. It is independent from the Australian Taxation Office (ATO) and Tax Practitioners Board (TPB). The IGT can help you with a complaint about the administrative actions of ATO and the TPB.
The IGT says that administrative actions relate to the conduct of the ATO and the TPB in their interactions with you, including the policies and procedures which guide these actions.
They do not include decisions such as how much tax you have been assessed to pay or whether you should be registered as a tax agent.
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