When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results
VIC
Victorian Taxi Directorate Complaint Line
Phone - 1800 638 802
NSW
Department of Transport
Taxi Complaints Hotline - 1800 648 478 or 131 500
QLD
Queensland Transport
Taxi Complaints Hotline - 1800 183 673
SA
Passenger Transport Board
Phone - (08) 8210 1000
WA
Department of Transport - Customer Passenger Services
Phone - 1300 660 147
TAS
Department of Transport
Taxi and hire car complaints
Phone - 1800 851 225
ACT
Urban Services
Transport Policy Manager
Phone - (02) 6207 6244
NT
Department of Transport
Complaints about commercial passenger vehicles, including taxis and limousines, that operate within the Northern Territory should be directed to the Department of Transport by email cpv.compliance@nt.gov.au
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