How to complain about

a taxi or limousine service

 

 

 

When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results

 

info@complaintline.com.au

 

VIC

 

Victorian Taxi Directorate Complaint Line

Phone - 1800 638 802

 

NSW

 

Department of Transport

Taxi Complaints Hotline - 1800 648 478 or 131 500

 

QLD

 

Queensland Transport

Taxi Complaints Hotline - 1800 183 673

 

SA

 

Passenger Transport Board

Phone - (08) 8210 1000

 

WA

 

Department of Transport - Customer Passenger Services

Phone - 1300 660 147

 

TAS

 

Department of Transport

Taxi and hire car complaints

Phone - 1800 851 225

 

ACT

 

Urban Services

Transport Policy Manager

Phone - (02) 6207 6244

 

NT

 

Department of Transport

Complaints about commercial passenger vehicles, including taxis and limousines, that operate within the Northern Territory should be directed to the Department of Transport  by email cpv.compliance@nt.gov.au

 

 

You can also contact your state or territory office of Consumer Affairs or Fair Trading or Consumer protection for advice on your options.

 

 

Contact: info@complaintline.com.au

 

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