When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results
The TIO is a national external dispute resolution (EDR) scheme that assists residential and
small business customers with telephone and internet services complaints about telecommunications companies. The TIO's services are free and it is independent of the telecommunications companies, government and consumer groups.
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Complaintline has been run as a community service since 2000. Every effort is made to ensure that the information on this website is correct. Complaintline will not accept any responsibility for information which is inadvertently incorrect and/or where action has been taken as a result of the information on this site or any site it links to. More
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