When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results

 

info@complaintline.com.au

 

ACT

 

ACT Civil and Administrative Tribunal

Contact options

Make an energy or water complaint

Other useful information:

On the website of the ACT water regulator

 

 

NEW SOUTH WALES

 

Energy & Water Ombudsman NSW (EWON)

EWON is an independent office that investigates and resolves complaints from NSW water customers. Its services are independent of the water companies and free to customers.

Contact options

Make a complaint

Other useful information:

 

 

NORTHERN TERRITORY

 

Northern Territory Ombudsman

Contact options

 

 

QUEENSLAND

 

Energy and Water Ombudsman Queensland (EWOQ)

EWOQ provides a free and independent dispute resolution service for Queensland's residential and small business electricity customers. Its services are independent of the electricity companies and free to customers.

Contact options

Make a complaint

Other useful information:

 

Water regulation applying in Queensland, including information about customer rights and obligations

 

 

SOUTH AUSTRALIA

 

Energy & Water Ombudsman SA (EWOSA)

EWOSA is an independent office that investigates and resolves complaints from South Australian water customers. Its services are independent of the water companies and free to customers.

Contact options

Make a complaint

Other useful information:

 

 

TASMANIA

 

Ombudsman Tasmania

Water legislation in Tasmania

 

VICTORIA

 

Energy and Water Ombudsman (Victoria) (EWOV)

EWOV is an independent office that investigates and resolves complaints from Victorian water customers. Its services are independent of the water companies and free to customers.

Contact options

Make a complaint

Other useful information:

  • Other information on the Essential Services Commission's website, including about customer

 

 

WESTERN AUSTRALIA

Energy and Water Ombudsman (EWO) WA

EWOWA is an independent office that investigates and resolves complaints from Western Australian water customers. Its services are independent of the water companies and free to customers.

Contact options

Make a complaint

Other useful information:

 

 

How to complain about a water company

 

 

 

 

Contact: info@complaintline.com.au

 

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