When you can't get your service provider to address your complaint, Complaintline helps with how to complain and get results
If you are a member of a private health fund, you can use the Ombudsman's free, independent service to get help with any private health insurance problem or enquiry. Your complaint must be about a health fund, a private or public hospital or a doctor (including some dentists).
Hotline number 1300 362 072 9am-5pm Mon-Fri (Sydney Time)
Medicare complaints are handled by the Commonwealth Ombudsman
And, PHIO does not handle complaints about public hospital services.
These are handled by your State or Territory health services complaints body.
Complaintline has been run as a community service since 2000. Every effort is made to ensure that the information on this website is correct. Complaintline will not accept any responsibility for information which is inadvertently incorrect and/or where action has been taken as a result of the information on this site or any site it links to. More
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